A shared printer for many PCs is a very common thing in office environments. However, a very common mistake that hinders the printing process is “Windows can not connect to the printer” (most commonly in Windows 7). In the following article, we want to share with you to read the four ways to fix the error can not connect to the printer.
The “can not connect to the printer” error is more likely to come with specific lines of code like 0x0000007e.
Restart the Printer Spooler Service
- Use the Windows + R key combination to open the Run dialog box.
- Type lines services.msc and click OK.
- Locate the Print Spooler item and double-click the selected item icon.
- Select Stop at Service status and then click Start again.
- Select OK and verify that the printer is working properly.
If the error “Windows can not connect to the printer” has not been fixed, you can switch to 2 ways later.
Create a new Local Port
- Open Control Panel.
- Select the Devices and Printer item.
- Continue to click Add a printer.
- Select Add a network, wireless or Bluetooth printer.
- Select Create a new port, change the “Type of port” configuration to Local Port and Next.
- For Enter a port name in the box that pops up, you need to fill in the address of the printer. This parameter works as follows: \your IP address or PC namePrinter name.
- Select the printer and printer model and follow the instructions to complete the printer.
Remove and reinstall the printer driver to correct “Windows can not connect to the printer”
- Windows + R to open the Run dialog box.
- Type line printmanagement.msc code and validation.
- Click on All Drivers.
- Find the printer driver in the middle pane, right-click and select Delete. If you find more than one driver, repeat the steps above and delete each one.
- Add to the printer driver again. The best download address is the official website of the printer publisher that you are currently using.
Copy the system file “mscms.dll”
- Navigate to the C:Windowssystem32 directory and look for the mscms.dll file.
- Copy the file to the following location.
C:windowssystem32spooldriversx643 If you are using a 64-bit operating system.
C:windowssystem32spooldriversw32x863If you are using a 32-bit operating system.
3. Reconnect again with the printer.