If you test but your microphone not working, the first thing you should do is fix your microphone settings.
Test microphone and fix microphone issue
- Click on Start Menu and Open Settings.
- On Windows Settings, you click on Privacy.
- Select Microphone from the left pane and then click the Change button.
- Now, turn on microphone for this device.
- And Turn on Allow apps to access your microphone.
- Finally in the app list, make sure to turn on microphone access for every app you want to give permission to access your microphone.
- Repeat the same exact steps but for your webcam this time.
If you have done all the steps but have not fixed the microphone not working, read the next steps.
Please check that your microphone is broken or faulty in the first place. The best way to test it is to connect your microphone to another computer running any operating system other than Windows 10. If the microphone does not work on another computer, it means the microphone may be faulty. If it works on another computer it means you may have a software problem on your Windows 10 machine.
Method I: Please correct some recording device settings
- Right-click on the speaker icon and select Sound.
- Click the Recording to see a list of your recording devices
- A list of recording devices will appear. Try saying your microphone and see if there’s any blue bar next to one of them while you’re talking (as in the screenshot).
- If you do not see any green bars jump to Step 5. If you see the green bar when you talk to the microphone, but it still does not work in some programs, that means the microphone is properly configured in Windows, but the program is listening to the wrong device. Try changing the settings of that program.
- Check if you can recognize one of the devices in the list as your microphone. If you find it, click it to highlight it, and then click Set Default.
- Double click on the device that represents your microphone. The Micro Properties window appears. Click the Levels tab.
- In the “Levels” tab make sure that “Microphone” and “Microphone Boost” are set to maximum, you can do that by sliding them right until the first display value of 100 and increase is set to +30.0 dB. Then click OK.
- Under the “Advanced Features” tab (if found), make sure the “Turn off all sound effects” checkbox is deselected.
- “Advanced” tab and make sure the “Let the app control this device exclusively” checkbox and click “OK”. (Also uncheck the “Enable audio enhancement” checkbox if found).
- In the main recording console, go to the “Communication” tab and select the “Do nothing” radio button, and then click OK
Restart your computer and check your recording device’s control panel. If you see a green bar rising when you speak to the microphone – your microphone is now properly configured!
If you still do not see any bars and you are not 100% sure which device is the right one, try steps 4-11 for every device in the list.
Method II: Uninstall and reinstall your microphone driver
- Open the device manager, enter “device manager” on search bar.
- Open ‘Audio input and output’.
- Left click on your recording device.
- In the menu that opens Click ‘Uninstall’.
- Turn off your physical microphone from your computer.
- Restart the computer.
- Reconnect the microphone and let Windows reinstall the driver.
- If it does not work, I would suggest you install the latest driver found on your computer manufacturer’s website manually, because sometimes the latest drivers are not the programmer. Drivers are compatible with your computer. So you should look up your model number on the manufacturer’s website, download the latest driver that matches your model number and Windows 10, and check if it works.